Our System

Services

Lease Harbor LLC's services include both access to a premier hosted database application, as well as the related consulting/implementation/support services needed to ensure that each client's goals are achieved.


Data Conversion Services

Already have an existing database? Lease Harbor LLC can accurately, quickly, and cost-effectively convert this data. Lease Harbor LLC offers several options for data preparation and conversion, allowing clients maximum flexibility. Lease Harbor LLC has extensive experience working with data from other commercial lease administration systems, as well as clients’ proprietary systems. By combining the flexibility of the Harbor Flex system with our extensive backgrounds in IT consulting, our clients can attain the right solution with minimal disruption and cost.

  • Systematic process includes field mapping and consulting with clients, providing an accurate conversion of data
  • Conversion team has 19+ years experience, resulting in 300+ successful conversions
  • Conversions can include entire portfolio content, selected elements of the data, and data from different source databases
  • Bulk "cleaning" of data can also be performed at conversion time to significantly reduce abstracting staff time
  • System provides a portfolio export of the complete database. Clients can quickly and easily export their entire portfolio as often as they desire, providing their own personal backup of the data

Consulting Services

Lease Harbor LLC's team has extensive experience in both Information Technology and the commercial real estate industry. This experience enables us to guide even the most complex organizations to the optimal software solution for their corporate real estate department.

By combining the flexibility of the Harbor Flex system with our extensive backgrounds in IT consulting, our clients can attain the right solution with minimal disruption and cost. Lease Harbor LLC can help you make the right decisions up-front, allowing you to achieve the most out of your portfolio administration system on an ongoing basis.

  • Business Process Re-engineering
  • Implementation Consulting
  • Project Consulting
  • Data Conversion
  • Custom Reporting
  • System Integration

Technical Support

Lease Harbor LLC is an industry leader in the use of technology to provide immediate technical support and problem resolution. Our systems proactively monitor problem situations, and notify support personnel when needed. Typically, our support personnel will contact system users if there is a problem - not the other way around.

If a user does need to initiate a request, Lease Harbor LLC has an email and voicemail technical support center that provides immediate response to users' questions and needs. Lease Harbor LLC also has convenient self-serve options for users such as continually updated online help and user manuals as well as several FAQ documents that can be accessed by users at any time.

As compared to most providers in our industry, we view support as a top priority, not a necessary evil. As a result, all problems and support requests are addressed by the entire organization, including the company founders.